OneBid Terms of Service

Last updated: 10/20/2025


1. Acceptance of Terms

Welcome to OneBid. By accessing or using the OneBid platform (the "Platform"), whether as a

homeowner or contractor, you agree to be bound by these Terms of Service ("Terms"). If you do not agree

to these Terms, you may not access or use the Platform.

OneBid reserves the right to modify these Terms at any time. We will notify users of material changes via

email or through the Platform. Your continued use of the Platform after such modifications constitutes

acceptance of the updated Terms.

2. Description of Service

OneBid is a technology platform that connects homeowners seeking home improvement services with

verified contractors. OneBid provides tools to facilitate communication, pricing guidance, and project

matching between users.

Important: OneBid is a platform service only. We are not a contracting company, construction firm, or

home improvement service provider. We do not perform any contracting work, and we are not a party to

any agreements between homeowners and contractors.

3. User Accounts

3.1 Account Creation

To use OneBid, you must create an account and provide accurate, complete, and current information. You

are responsible for maintaining the confidentiality of your account credentials and for all activities that

occur under your account.

3.2 Account Eligibility

You must be at least 18 years old to use OneBid

Contractors must possess all required licenses, insurance, and permits required by their jurisdiction

You must provide accurate information during registration and keep your account information

updated

3.3 Account Termination

You may terminate your account at any time through your account settings. OneBid reserves the right to

suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or for any other

reason at our sole discretion.

4. User Responsibilities

4.1 Homeowners

As a homeowner using OneBid, you agree to:

Provide accurate and complete information about your project

Set realistic project budgets using the pricing guidelines provided

Communicate promptly and professionally with contractorsCreate your own contracts and agreements with contractors you hire

Be responsible for all payments, arrangements, and agreements made with contractors

Verify contractor credentials, licenses, and insurance before entering into any agreement

Comply with all applicable local, state, and federal laws

4.2 Contractors

As a contractor using OneBid, you agree to:

Maintain all required licenses, permits, and insurance as required by your jurisdiction

Provide accurate information about your business, credentials, and experience

Respond to project opportunities in a timely and professional manner

Honor any bids or counter-offers you submit on the Platform

Pay all applicable subscription fees on time

Perform work according to industry standards and local building codes

Handle all contracts, warranties, and liability directly with homeowners

Comply with all applicable local, state, and federal laws

4.3 All Users

All users agree to:

Not use the Platform for any illegal or unauthorized purpose

Not impersonate any person or entity

Not transmit any viruses, malware, or harmful code

Not harass, abuse, or harm other users

Not post false, misleading, or defamatory content

Not attempt to circumvent the Platform to avoid fees

Maintain the confidentiality of other users' personal information

5. How OneBid Works

5.1 Project Posting

Homeowners post projects with descriptions, budgets, and requirements. OneBid provides pricing

guidance resources to help homeowners set appropriate budgets, but homeowners are solely responsible

for setting their project prices.

5.2 Contractor Response Options

When a contractor views a project, they have three options:

1. Accept - Agree to complete the project at the homeowner's stated price

2. Counter - Submit ONE counter-offer with a different price and explanation

3. Pass - Decline the project opportunity

Each contractor may only submit one response per project (either an acceptance or a single counter-offer).

5.3 Homeowner Decision

If a contractor submits a counter-offer, the homeowner may:

Accept the counter-offer

Decline the counter-offer

Select a different contractor who accepted the original price

5.4 Connection and Agreement

Once a homeowner selects a contractor (whether accepting the original bid or a counter-offer), OneBid

facilitates the introduction. All subsequent arrangements, contracts, payments, scheduling, and work

performance occur directly between the homeowner and contractor.

6. Fees and Payment

6.1 Homeowner Fees

OneBid is currently free for homeowners to use. We reserve the right to implement fees for homeowners

in the future with advance notice.

6.2 Contractor Subscription Fees

Contractors must pay a monthly subscription fee to access project opportunities on OneBid. Subscription

fees are charged monthly in advance and are non-refundable except as required by law.

Current subscription tiers and pricing are displayed during the sign-up process and in your account

settings.

6.3 Contractor Subscription Payment Processing

Contractor subscription payments are processed through OneBid using third-party payment processors.

By providing payment information, you authorize OneBid to charge your account for subscription fees

according to your selected subscription plan.

6.4 Failed Subscription Payments

If a subscription payment fails, OneBid may suspend or terminate your contractor account until payment

is received. You remain responsible for any unpaid subscription fees.

6.5 Project Payments Between Users

OneBid does not process, facilitate, or handle any payments for project work. All payments for services

are arranged and made directly between the homeowner and contractor outside of the Platform. OneBid

has no involvement in project payments and takes no commission or fees from project transactions.

7. Platform as Intermediary Only

7.1 Not a Party to Agreements

OneBid is not a party to any contracts, agreements, or arrangements between homeowners and

contractors. We do not employ contractors, guarantee work quality, or assume responsibility for project

outcomes.

7.2 Independent Contractors

All contractors on OneBid are independent businesses. They are not employees, agents, or representatives

of OneBid.

7.3 User Agreements

Users are solely responsible for creating appropriate contracts, obtaining necessary permits, arranging

insurance coverage, and complying with all applicable laws regarding their agreements and work

performed.

8. Contractor Vetting and Verification

8.1 Verification Process

OneBid conducts basic verification of contractor licenses, insurance, and credentials during the

application process. However, this verification:

Does not constitute an endorsement or guarantee

Does not ensure work quality or reliability

Does not replace your responsibility to conduct your own due diligence

May not catch all false or expired credentials

8.2 User Responsibility

Homeowners are responsible for verifying contractor credentials, checking references, reviewing

insurance coverage, and making informed hiring decisions. OneBid provides verification tools but does

not guarantee the accuracy or completeness of any information.

8.3 Removal of Contractors

OneBid reserves the right to remove contractors from the Platform at any time for any reason, including

but not limited to violations of these Terms, complaints from users, or failure to maintain required

credentials.

9. Pricing and Estimates

9.1 Pricing Guidance

OneBid provides pricing guidelines and resources to help homeowners establish reasonable project

budgets. These are educational tools only and are not guarantees of actual costs. Actual project costs may

vary based on materials, labor, location, and project specifics.

9.2 No Price Guarantees

OneBid makes no representations or warranties regarding the accuracy of pricing information, contractor

bids, or counter-offers. Users are responsible for determining fair and reasonable pricing.

9.3 Counter-Offers

Contractors may submit one counter-offer if they believe the homeowner's budget requires adjustment.

Counter-offers must include an explanation. The homeowner has sole discretion to accept or decline any

counter-offer.

10. Disputes Between Users

10.1 User Responsibility

Any disputes between homeowners and contractors regarding project scope, quality, payment, timeline, or

other matters are the sole responsibility of those parties. OneBid is not involved in dispute resolution

between users.


10.2 Reporting Issues

Users may report violations of these Terms, fraudulent activity, or safety concerns through the Platform.

OneBid will investigate reports and may take action including removing users from the Platform, but

OneBid has no obligation to mediate disputes or resolve conflicts.

10.3 Legal Action

Users agree to pursue any legal remedies directly with each other and not hold OneBid liable for disputes

arising from agreements made through the Platform.

11. Reviews and Ratings

11.1 User Reviews

Users may leave reviews and ratings for contractors and homeowners after project completion. Reviews

must be honest, accurate, and based on actual experiences.

11.2 Prohibited Review Content

Reviews may not contain:

Profanity, hate speech, or discriminatory language

Personal information (phone numbers, addresses, email addresses)

Spam, advertising, or promotional content

False or misleading statements

Content that violates any law or third-party rights

11.3 Review Moderation

OneBid reserves the right to remove reviews that violate these Terms or are reported as inappropriate. We

do not guarantee the accuracy of any user-generated content.

12. Intellectual Property

12.1 OneBid Property

The OneBid Platform, including all content, features, functionality, software, logos, trademarks, and

design, is owned by OneBid and protected by copyright, trademark, and other intellectual property laws.

12.2 Limited License

OneBid grants you a limited, non-exclusive, non-transferable license to access and use the Platform for its

intended purpose. You may not copy, modify, distribute, sell, or reverse engineer any part of the Platform.

12.3 User Content

You retain ownership of any content you post on OneBid (project descriptions, photos, reviews). By

posting content, you grant OneBid a worldwide, non-exclusive, royalty-free license to use, display,

reproduce, and distribute your content in connection with the Platform and our marketing materials.

12.4 Feedback

Any feedback, suggestions, or ideas you provide to OneBid become our property, and we may use them

without compensation or attribution.

13. Privacy and Data

Your use of OneBid is also governed by our Privacy Policy, which is incorporated into these Terms byreference. By using OneBid, you consent to our collection, use, and sharing of your information as described in the Privacy Policy.

14. Disclaimers and Warranties

14.1 Platform Provided "As Is"

THE ONEBID PLATFORM IS PROVIDED ON AN "AS IS" AND "AS A V AILABLE" BASIS

WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT

NOT LIMITED TO WARRANTIES OF MERCHANTABILITY , FITNESS FOR A PARTICULAR

PURPOSE, NON-INFRINGEMENT, OR ACCURACY .

14.2 No Guarantees

OneBid does not guarantee:

The quality, safety, or legality of services provided by contractors

The accuracy of user-provided information

That contractors have appropriate licenses, insurance, or qualifications

That projects will be completed as agreed

That the Platform will be uninterrupted, secure, or error-free

That any information or pricing guidance is accurate or up-to-date

14.3 Third-Party Services

OneBid may integrate with third-party services (payment processors, verification services, etc.). We are

not responsible for the performance, reliability, or policies of third-party services.

14.4 User Verification

While OneBid attempts to verify contractor credentials, we cannot guarantee the accuracy of any

verification. Homeowners must conduct their own due diligence before hiring any contractor.

15. Limitation of Liability

15.1 No Liability for User Transactions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEBID SHALL NOT BE LIABLE FOR

ANY DAMAGES ARISING FROM:

Services provided or not provided by contractors

Disputes between homeowners and contractors

Property damage, personal injury, or financial loss resulting from projects

Fraud, misrepresentation, or misconduct by users

Payment disputes or non-payment for services

Breach of contract between users

Any actions or omissions of contractors or homeowners

15.2 General Limitation

IN NO EVENT SHALL ONEBID'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU

PAID TO ONEBID IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO

LIABILITY , OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.15.3 Exclusion of Damages

ONEBID SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,

CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA,

PERSONAL INJURY , OR PROPERTY DAMAGE.

15.4 State Law

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of

the above limitations may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless OneBid, its officers, directors, employees, agents, and

affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys'

fees) arising from:

Your use of the Platform

Your violation of these Terms

Your violation of any rights of another party

Any agreements or disputes between you and other users

Services performed or received through the Platform

Any content you post on the Platform

Your failure to comply with applicable laws or regulations

17. Insurance and Liability

17.1 Contractor Insurance Requirements

Contractors must maintain appropriate insurance coverage including general liability insurance and

workers' compensation insurance as required by their jurisdiction. OneBid may verify insurance coverage

but makes no guarantees regarding adequacy of coverage.

17.2 Homeowner Responsibility

Homeowners are responsible for verifying that contractors have appropriate insurance coverage before

entering into any agreement. OneBid recommends obtaining certificates of insurance directly from

contractors.

17.3 OneBid Not Liable

OneBid does not provide insurance coverage for projects and is not liable for damages, injuries, or losses

occurring during or after project completion.

18. Termination

18.1 Termination by User

For Homeowners:

You may terminate your account at any time through your account settings. Termination does not relieve

you of any obligations under existing agreements with contractors.

For Contractors:

To cancel your subscription and terminate your account, you must contact OneBid directly at

hello@weareonebid.com or call our support team. Account termination does not relieve you of any

obligations under existing agreements with homeowners or any outstanding subscription fees owed toOneBid. Subscription fees are non-refundable, and you remain responsible for any unpaid fees through

the end of your current billing period.

18.2 Termination by OneBid

OneBid may suspend or terminate your account immediately, without notice, for:

Violation of these Terms

Fraudulent activity or misrepresentation

Non-payment of fees

Complaints from other users

Any conduct that OneBid deems harmful to the Platform or other users

Any reason or no reason at OneBid's sole discretion

18.3 Effect of Termination

Upon termination:

Your access to the Platform will be revoked

You remain liable for any outstanding fees

You remain bound by any agreements with other users made before termination

Sections of these Terms that by their nature should survive termination will continue to apply

18.4 No Refunds

Subscription fees are non-refundable except as required by law. If your account is terminated mid-billing

period, you will not receive a pro-rated refund.

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

19.2 Arbitration Agreement

Any dispute arising from these Terms or your use of OneBid shall be resolved through binding arbitration

in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial

and to participate in class action lawsuits.

19.3 Exceptions to Arbitration

Either party may seek injunctive relief in court to prevent unauthorized use of intellectual property or

violation of confidentiality obligations.

19.4 Venue

If arbitration does not apply, any legal action must be brought in the state or federal courts located in

Texas, and you consent to the exclusive jurisdiction of those courts.

20. General Provisions

20.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and OneBid

regarding use of the Platform.20.2 Modification of Terms

OneBid reserves the right to modify these Terms at any time. We will provide notice of material changes

via email or Platform notification. Your continued use after modifications constitutes acceptance.

20.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full

effect.

20.4 No Waiver

OneBid's failure to enforce any right or provision of these Terms does not constitute a waiver of that right

or provision.

20.5 Assignment

You may not assign or transfer these Terms or your account without OneBid's written consent. OneBid

may assign these Terms without restriction.

20.6 Force Majeure

OneBid is not liable for any failure to perform due to circumstances beyond our reasonable control,

including natural disasters, war, terrorism, labor disputes, or internet service disruptions.

20.7 Notices

Notices to OneBid should be sent to hello@weareonebid.com. Notices to you will be sent to the email

address associated with your account.

20.8 Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between

OneBid and any user.

21. Contact Information

If you have questions about these Terms, please contact us at:


OneBid

Email: hello@weareonebid.com


By using OneBid, you acknowledge that you have read, understood, and agree to be bound by these

Terms of Service.